Privacy Policy

We process contact details, device information, verification documents and transaction metadata to provide accounts, meet our AML obligations and strengthen security. This policy supplements the Terms of Use and applies to website visitors and registered users.

Our legal bases may include performing a contract, legitimate interests such as fraud prevention, and compliance with legal duties. Retention periods depend on the document category and applicable regulatory requirements.

Where permitted by law, you may ask to access, correct or delete your information. Contact support using the email address shown on the Contact page, with the subject line Data Rights and your registered email address.

Cookies and related technologies help maintain sessions, remember preferences and support analytics. Restricting selected cookies in your browser may affect sign-in or preference features. Please also review the Security pages.

Where international transfers take place, suitable safeguards are applied. Service providers for hosting, payments and transactional email operate under contracts that include security requirements.

We may revise this policy, and the version displayed on this page is the applicable one. Continued use after changes may serve as notice where legally permitted. Trading-risk disclosures remain separate from your privacy rights.

Information we collect and its purpose

We may collect identity and contact details, IP addresses and logs, account preferences, and information submitted through forms or support tickets. Certain details are required to open an account and process deposits or withdrawals.

We use this information to verify accounts, provide platform access, identify misuse, meet compliance responsibilities and send operational updates, such as deposit status messages and maintenance notices.

Security measures and your options

We use proportionate technical and organisational safeguards, including encryption in transit, access controls and optional two-factor authentication. No safeguard is completely infallible, so report suspected unauthorised access without delay.

Depending on your jurisdiction, you may be able to access certain personal information, correct it, restrict its processing or request deletion. Following identity checks, you may also object to specific processing activities.